01WARRANTY
A local warranty, and service that knows your board
A service center inside the Kingdom, parts in stock, and pickup from your door.
02COVERAGE
What does the warranty cover?
Clearly, with no hidden conditions. Your warranty activates automatically on delivery, and it transfers with the board if you sell it.
Read the full warranty termsCoveredCOVERED
Motor and drive unit
Battery
Electronics and controller
Wireless remote
Manufacturing defects in the hull
Not coveredEXCLUDED
Impact damage or misuse
Normal wear of the propeller and wing
Using a non-original charger or battery
Opening or modifying it outside our center
02COVERAGE
What does the warranty cover?
Covered
Motor and drive unit
Battery
Electronics and controller
Wireless remote
Manufacturing defects in the hull
Not covered
Impact damage or misuse
Normal wear of the propeller and wing
Using a non-original charger or battery
Opening or modifying it outside our center
03HOW SERVICE WORKS
From message to water, in four steps
01Get in touchOn WhatsApp or with the form below, and we diagnose the issue first.
02We collect the boardFrom your home or your marina.
03Inspect and repairAt our center, with a written report.
04Back to you, readyCharged and water-tested, with your warranty updated.
04CARE PLANS
Seasonal care plans
ESSENTIALEssentialFor a single board
Full annual inspection
Software update
Member pricing on parts
Most popularSubscribe
SEASONSeasonFor weekly riders
Two inspections a year
Free pickup and return
Loaner battery during service
Member pricing on parts
FLEETResorts & rentalsFrom 3 boards
Regular on-site visits
Priority service
Training for your team
Monthly reports
05REQUEST SERVICE
Request service or a warranty claim
Fill in the form and we’ll contact you to schedule a pickup.
05REQUEST SERVICE
Request service or a warranty claim
06CARE GUIDE
Four habits that extend your board’s life
01
Rinse with fresh waterAfter every sea session, especially the propeller and wing.
02
Store the battery rightAt 50–70% charge, away from direct sun.
03
Check the propellerBefore every session. Even a small chip affects performance.
04
Original charger onlyNon-original chargers void the battery warranty.
07FAQ
Warranty questions
You don’t need to do anything. The warranty is registered automatically in your name with your serial number at delivery, and a copy is sent to you by email and WhatsApp.